Chat is there to help you stay clear and confident.
You can use Chat anytime you want an explanation, an update, or a bit of reassurance about what is happening with your account. There is no need to search through menus or leave the app.
Chat is useful for things like:
Checking your balance or recent activity
Understanding why something changed
Asking how an account or feature works
Getting help if something feels unclear
You do not need to know what to ask or how to phrase it. You can ask questions in plain language, just like you would to a person.
Chat is designed to support you without getting in the way. It is there when you want answers and stays quiet when you do not.
Think of it as a simple way to stay informed and feel confident, without extra steps or added stress.